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Menu Development
Transform any pizza with smoked meats and cheese
Smoking foods has been around forever. There are very few natural manipulations that humans have used to influence the taste and texture of food while preserving it at the same time. The salted and smoked meats that ancient humans preserved enabled t...
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People & Pizzerias
2013 Hot 100: By the Numbers
Pizza Today mails out surveys to independent pizzerias across the country and annually ranks the the pizza industry’s largest independent pizzerias in the U.S. based on gross sales. Using the responses, let’s break down Hot 100 stats: Op...
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Operations
Jeremy White, Commentary — A Customer Service Failure
We sat there… and sat there… and sat there…. My oldest son had just finished up playing a doubleheader in baseball. It was one of the hottest days of the year. In fact, he had to be removed from the game due to heat exhaustion. Needless to say,...
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Menu Development
Pizza Today reader asks for sweet dessert recipes
SOMETHING SWEET Q: We’ve outsourced desserts for the last four years. I’d like for us to make our own, but don’t know if it will be worth our time and labor cost. Which way is better for us? Tabitha Rusk Santa Clara, California A: Tabitha, it r...
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Operations
Regulars matter to a restaurant
Seeing the same people frequent your pizzeria means you are doing something right. There are aspects of your business that draw them back over and over again, whether it’s your great pizza, friendly staff or comfortable environment. Building re...
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Operations
Casual dining chain rolls out table-top tablets (With VIDEO)
Tech Watch — After testing table-top tablets for six months at 180 units, Chili’s Grill & Bar plans to roll out the tablets to most of its 1,266 locations in 2014. Uno Chicago Grill and Applebee’s have also installed the devices...
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Employee Management
The rise of the brand advocate
There are customers and then there are brand advocates. What’s the difference? Brand advocates will go out of their way to actively promote your business. According to Social Media Today, these ambassadors not only boost sales and awareness, bu...
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Employee Management
Great PR is just a slice away
Want to know how to earn yourself an A for effort? Offer students pizza for studying. Such was the ingenious idea of Greenville House of Pizza. According to a Gawker article the restaurant rewards students who use the pizzeria as a study hall, and ev...
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Employee Management
Restaurant worker suspended for Facebook photo
A Nashville-suburb server has been suspended from her job for posting a racist tip receipt she received on Facebook. The Red Lobster employee received no tip with a racist slur after attempting to serve a couple. She posted a photo of the receipt on ...
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Menu Development
Boston’s Restaurant & Sports Bar rolls out Pizzaburger to U.S. diners
Last week, we told you about a Japanese chain that combined two beloved foods into one –– pizza and hamburgers. Now, a U.S. chain is introducing the same concept to American diners. Boston’s Restaurant & Sports Bar, the American...
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Menu Development
Dough Doctor: Baker’s Percent
Some people have accused me of making my dough formulas too complex and difficult to make because I insist upon giving the ingredient amounts in percentages. Actually, they’re given in what is called “baker’s percent”. I must admi...
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People & Pizzerias
Il Pizzaiolo: Tommy’s Coal Fired Pizza, Red Bank, NJ
Brooklyn native Tommy Bonfiglio has been an aficionado of pizza most of his life –– the former tax attorney and his wife, Yvette, actively sought out pizza on their travels around the globe. So when the couple found their nest empty but themselve...